Privacy Policy

Last Updated: October 28, 2025

Next Level Auto (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information from users (“you”) who visit our website, [nextlevel-cali.com], or otherwise interact with us online.

1. Information We Collect

We collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, billing/shipping address, IP address, or similar identifiers.
  • Commercial Information: Purchase history, products or services you’ve viewed or purchased.
  • Internet or Network Activity: Browser type, device identifiers, browsing behavior, referring URLs, and interactions with our website.
  • Geolocation Data: Approximate location derived from your IP address or device.
  • Inferences: Preferences or interests we infer from your interactions with us.

We collect personal information directly from you (for example, when you make a purchase, request a quote, or subscribe to messages) and automatically when you use our website.

2. How We Use Your Information

We may use your personal information for purposes such as:

  • Processing and fulfilling orders or service requests
  • Communicating with you (including by email or text, with your consent)
  • Providing customer support and responding to inquiries
  • Personalizing and improving your experience
  • Sending marketing communications (with your opt-in consent, where required)
  • Analyzing site usage and improving performance
  • Complying with legal obligations

3. How We Share Information

We may share personal information with:

  • Service Providers: Companies that help us operate our business (e.g., payment processors, shipping providers, SMS/email platforms, and analytics services).
  • Advertising or Analytics Partners: To deliver relevant ads or measure effectiveness (only if you have consented, where applicable).
  • Legal and Compliance: When required by law, to respond to lawful requests, or to protect our rights.

We do not sell personal information for monetary value. However, under California law, certain sharing (such as for advertising) may be considered a “sale” or “sharing” of personal information. You can opt out of such sharing as described below.

4. Your California Privacy Rights

If you are a California resident, you have the following rights:

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we collect and use.
  • Right to Delete: Request that we delete personal information we collected about you.
  • Right to Correct: Request correction of inaccurate personal information.
  • Right to Opt Out: Direct us not to sell or share your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise your rights, contact us at:

📧 Email: marketing@nextlevel-cali.com

or visit our Do Not Sell or Share My Personal Information page (link coming soon).

We will verify your request before responding, which may require confirming your identity.

5. Data Retention

We retain personal information as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure.

7. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent revision. Any changes will be effective when posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Next Level Auto
360 E. 2nd St.
Los Angeles, CA 90012
📧 Email: marketing@nextlevel-cali.com